Privacy Policy for Alpine Creek Soaps
1. Information We Collect
We collect information to process orders, provide customer support, and improve your shopping experience. This includes:
Personal information: name, email address, phone number, billing/shipping address
Order information: items purchased, payment method (we do NOT store full credit card numbers)
Account information (if you create an account): username, password (encrypted)
Technical data: IP address, browser type, device information
Cookies: used for cart functionality, login sessions, and analytics
WooCommerce automatically stores order and cart data to ensure your checkout works properly.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer service requests
Prevent fraud and secure our website
Improve our store, products, and user experience
Send optional marketing emails (only if you opt in)
We never sell your information to third parties.
3. Payment Processing
We use trusted third‑party payment processors (such as Stripe, PayPal, or Square). These providers handle your payment information securely. We do not store or have access to your full credit card details.
4. Sharing Your Information
We only share your information with:
Payment processors
Shipping carriers
Email service providers (for order updates or newsletters)
Analytics tools (to improve site performance)
All partners only receive the minimum information required to perform their service.
5. Cookies & Tracking
Our store uses cookies to:
Keep items in your cart
Maintain your login session
Analyze site traffic and performance
You can disable cookies in your browser, but some features may not work correctly.
6. Data Storage & Security
We take security seriously. Your data is stored on secure servers, and we use industry‑standard measures to protect it, including:
Encrypted connections (HTTPS)
Secure server configuration
Limited access to customer data
Regular security updates
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections
Request deletion of your data
Opt out of marketing emails
Request a copy of your data
To make a request, contact us at: [your email here]
8. How Long We Keep Your Data
We retain order information for tax, accounting, and legal purposes. Account information remains until you request deletion.
9. Contact Us
If you have questions about this policy or your personal data, you can reach us at:
Alpine Creek Soaps
info@alpinecreeksoaps.com
